There are a few basic questions you should ask an auto shop when you’re in need of mechanic services in Madison, TN. Asking these questions can help you determine whether or not the mechanic is a good fit for your vehicle and your wallet. Since you may not already know them, we’ve put together this handy post with a few of the most important questions you should ask when searching for a new mechanic.
Do you provide written estimates?
Every mechanic you work with should give you an estimate before he starts working on your vehicle. Make sure this estimate is in writing. A written estimate will detail all of the work that is to be done, the labor required and the parts that’ll be needed.
Do you have experience working with my make and model?
You’re generally better off working with a more experienced mechanic, but if you can, we recommend finding a shop that specializes in working with your exact make and model. A mechanic that has experience working on your particular vehicle type will likely get better results than one who hasn’t.
What automotive associations does your shop belong to?
National automotive associations make mechanics adhere to a code of ethics and certain industry regulations. Being a member of one of these industry groups is a sign that the mechanic is fair and trustworthy. Be sure to look for a sticker on the door that says which group(s) the mechanic belongs to. Madison Muffler & Auto Repair is pleased to say that we’re members of the National Institute for Automotive Service Excellence (ASE).
Can you provide some references?
Just as every contractor should be able to give you some references, so too should your auto mechanic. If a mechanic is hesitant to give you any references to call, he probably knows that he performs some shoddy work. You can also check websites like the Better Business Bureau and Yelp if you want some information from former customers.
Will you explain all of the repair details?
Any mechanic should be able to tell you in plain English precisely what he plans on doing to your vehicle. Be sure to ask plenty of follow-up questions to ensure that your car is in good hands at the auto shop.
Can I choose which parts are used for the repair?
During mechanic services in Madison, TN, a mechanic can either use original equipment manufacturer (OEM) parts or used parts. Though used parts are cheaper, OEM parts tend to be of higher quality. The mechanic should ask customers which parts they prefer, as this could significantly affect both the price and the outcome of the repair.
Are any of my parts under warranty?
Speaking of parts, be sure to ask if any of the parts on your vehicle are still covered by a warranty. If they are, you may not have to pay very much (if at all) for the repair.
Don’t choose anyone but Madison Muffler & Auto Repair the next time you have car troubles. Check out our page of mechanic services in Madison, TN to find out what we can do for you and your car.